Shipping & Delivery
• Where do you ship to?
As of right now (2026) we only ship within the United States.
• What happens if my package is lost or damaged?
Consult our full return policy here [Return Policy]
• Will you ship to other countries?
In the future, yes.
Payments & Orders
• What payment methods do you accept?
We accept VISA, Mastercard, American Express, Apple Pay, and Google Pay
• Can I change or cancel my order after it’s been placed?
You may cancel an order after it has been placed but before the order has been shipped. Changes cannot be made after the order has been placed
Returns
• What is your return policy?
Please see our full return policy [Return Policy]
• Do you offer exchanges or refunds?
We do not but replacements for damaged or incorrect items will be provided. Consult our return policy for more details [Return Policy]
• How do I return an item?
Please see our full return policy [Return Policy]
• What if my item arrives defective or damaged?
Please see our full return policy [Return Policy]
About us
• Who is behind Laboratory Networks?
The name is Ghost, nice to meet you!
• What does Laboratory Networks mean?
Laboratory Networks comes from a story project by Ghost. Exactly where the name comes from for that story is unknown even to the creator.
• Are your designs original?
Yes. Even the designs of common place symbols (computer cursers, ect) are hand recreated by Ghost.
• How can I stay up to date on new releases?
Following our social medias seen here or allowing promotional emails.
• Where can I read Earth 71 or your other projects?
At the moment none are available, but updates can be viewed in the project pages, social media, or the updates page.
• Do you have a Patreon or other ways to support the stories?
Yes [Patreon link].
• Do you have any affiliate or collaboration opportunities?
If you have a following, we are happy to send a few products for you to showcase with proper credit and links to our website. If you are an artist looking to sell or make a trade, you can contact Ghost directly at her social media [links to ghost’s socials]
Technical/support
• Why isn’t something loading on your site?
The most likely culprit is an internet connection issue or a server issue. Try reloading or coming back a little later. If not, please contact us through our socials about the issue and we will do our best to fix the issue!
• Can I use the images from your site?
We ask you to not post anything without credit to the business or artist.
• how do I contact you for questions not listed here?
You can email us at info@laboratorynetworks.space or message us on our social media.
